At DesktopSmartFlow, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our capital allocation platform and educational resources. We're committed to being transparent about our data practices and giving you control over your information.

We collect information that you provide directly to us when creating an account, participating in our educational programs, or contacting our support team. This includes your name, email address, phone number, and any financial information you choose to share for learning purposes.

When you visit our website, we automatically collect certain information about your device and browsing behavior. This helps us understand how our platform is being used and where we can make improvements. We collect IP addresses, browser types, page views, and time spent on different sections of our site.

Your information helps us provide better educational experiences and platform functionality. We use your data to personalize learning paths, track your progress through courses, and send relevant updates about new educational content that matches your interests.

We also use aggregated, non-personal data to improve our platform's performance and develop new features. This might include analyzing which sections of our courses are most engaging or identifying common questions from our community.

We work with carefully selected service providers who help us operate our platform effectively. These include cloud hosting services, email delivery systems, and payment processors. All of these partners are required to maintain the same level of data protection that we do.

In some cases, we may need to share information to comply with legal requirements or protect our users' safety. This only happens when required by law or when we believe it's necessary to prevent harm to our community.

You have significant control over your personal information. At any time, you can request to see what data we have about you, ask us to correct inaccurate information, or request that we delete your account and associated data.

You can also control what types of communications you receive from us. While some notifications are essential for platform functionality, you can opt out of marketing emails and choose how frequently you hear from us about new content.

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encryption for data transmission, secure storage systems, and regular security audits of our platform.

Our team receives regular training on data protection best practices, and we maintain strict access controls to ensure that only authorized personnel can access personal information when necessary for platform operations.

We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Account information is typically retained while your account is active and for up to two years after account deletion to handle any technical issues or questions.

Course progress and achievement data may be retained longer to maintain the integrity of certificates and educational records, but this information is kept separately from personal contact details once an account is deleted.

As our platform serves users across different regions, some of your information may be processed or stored in countries outside of Thailand. When this happens, we ensure that appropriate safeguards are in place to protect your data according to international privacy standards.

All international data transfers are conducted through providers who have demonstrated compliance with privacy regulations and maintain adequate security measures for data protection.

We review and update this privacy policy regularly to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify active users through email and platform notifications.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The most current version will always be available on our website with the effective date clearly displayed.